Warranty

REGISTER YOUR SCOOTER

[U.S. purchases only] Congrats on your new Kimi! You have made a quality investment. All KIMI products include a 6 Month warranty against manufacturer's defects. This warranty protects against defects and faults in craftsmanship. If the product has a manufacturing fault, we will repair it or send out spare parts, free of charge. If not practical to repair it we will, at our discretion, replace the product. Note: If a product is being exchanged at no charge, the defective item must be returned within 30 days, or the customer will be responsible to pay the full price of the exchanged item.

Who is covered? The original purchaser who bought the product from an authorized dealer. Registration is required. What is not covered? Second-hand product modified or altered product, poorly maintained product (left outside), normal wear and tear, any damage, failure, or loss caused by accident, misuse, neglect, abuse, theft, or failure to follow instructions or warnings in owner’s manual, wear and tear on wheels, wear and tear on grip tapes, improper or abnormal use, excessive load, or cosmetic issues such as fading or scratching.

Please note, the warranty submission form below is only applicable for scooters purchased within the United States from www.kimis.shop, Amazon, and/or other authorized (USA-based) kimi retailers. The warranty is non-transferrable and is valid for the original purchaser only. Kimi warranty parts/service is solely available here in the United States and does not carry over should you move to a different country. In order to register your Micro scooter, you will need the serial number found on the bottom of your product.

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